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What about my vehicle warranty?
As a tested and accepted product, combining the fact that HaltLock™ is completely independent of the vehicle’s systems, there is no negative impact on vehicle warranty. Considered a necessity … rather than an accessory.
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How much is the monthly subscriptions?
Full inclusive monthly IoT Fee of R139-00 per month.
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How long does installation take?
Installation takes approximately 1,5 Hours.
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Where and when can i have my halt unit installed?
HaltLock will be available at:
- Lydenburg Toyota, Partner Dealer
lydtoy@haltlock.com - HALTFit Nelspruit Centre
7 Kiepersol street Mbombela
hello@haltlock.com
Cell 066 186 3541 - HALTFit Centurion
1030 Lenchen ave North, Centurion, 0157
hello@haltlock.com
Cell 066 186 3541
- Lydenburg Toyota, Partner Dealer
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What do i do when i have a technical uncertainty?
You make contact with us and we will guide and assist you on your concern or send a technician for personal assistance.
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WHAT DO I DO WHEN THEY TRIED TO STEAL MY TOYOTA AND THE ECU GIVES ME WARNINGS OR MY VEHICLE CUTS OUT?
When they gave it their best, most of the times an electronic device is used to plug into your wiring harness and this device most of the time corrupts the ECU and the vehicle’s lock set. With extensive consultation and advice from experienced industry professionals, it was determined that both the ECU and the Lock set needs to be replaced under your claim.
If only one of the units are replaced, chances are it will be corrupted again by the unit not replaced.
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Do i get any benefits from my insurance company?
Through participating Insurance providers you would qualify for substantially reduced premiums. To find out more you can contact our insurance partners.
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What if I experience issues with the system and have no mobile phone signal?
The HaltLock unit can still be locked and unlocked using the remotes.
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Will the system work in other countries?
The unit can still be locked and unlocked using the remote, but the app’s functions are only available within South Africa.
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What if my vehicle's battery dies?
While the vehicle won’t be able to drive, the HaltLock unit has a backup battery, allowing it to be unlocked if the vehicle needs to be towed.
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What happens if I stop paying the monthly premium but want to keep the system in my vehicle?
The monthly subscription is required for the system to remain active. If the premium is not paid, the HaltLock will become inactive.
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How does the system prevent accidental activation while driving?
The HaltLock unit has three built-in fail-safe mechanisms: it measures voltage to ensure the vehicle is not running before locking, uses a gyro sensor to detect movement, and relies on GPS to monitor location.
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What if I accidentally activate the system while out of mobile phone reception?
You can still unlock the unit using the Bluetooth remotes.
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What is the warranty on the system?
The warranty covers 1 year for the internal battery, 2 years for the ECU, and 5 years for the mechanical box.
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What happens if I have problems with the system? Who will fix it?
A National Installation Team will be sent to the vehicle's location anywhere in the country.
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What is the duration the internal battery lasts when fully charged and disconnected from the vehicle battery, or when it is completely drained?
Approximately 2 days.
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Who are the insurance partners and who can I contact for more information?
For more information regarding insurance, please contact Wynand Olivier at 082 941 5860.
Insurance partners include King Price, Strategic Insurance Systems (Old Mutual), and Discovery.
Contact Us
Feel free to contact us if you have any questions.
Location:
Nelspruit, South Africa
Email:
hello@haltlock.com
Call:
+27 (0)66 186 3541
Emergency:
+27 (0)87 114 3751